At Yohan Sky, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy to understand how we handle and process shipments.

1. Delivery Method

We currently offer Cash on Delivery (COD) as our sole payment method. Payment is collected in full at the time of delivery.

2. Order Processing

Orders are typically processed within 1–3 business days after confirmation. You will receive an update once your order has been dispatched.

3. Shipping Time

Delivery times may vary depending on your location and local conditions. Most orders are delivered within 4–7 business days from the date of dispatch. Remote or less accessible areas may require additional time.

4. Shipping Charges

Shipping fees, if applicable, will be clearly displayed during the checkout process before you complete your order.

5. Delivery Attempts

Our delivery partners will attempt to reach you using the contact information provided. Please ensure your phone number and address are accurate to avoid delays.

6. Undelivered Orders

If an order cannot be delivered due to incorrect address or unavailability of the recipient, it may be returned to us. We will contact you for further instructions.

7. Damaged or Missing Items

If your order arrives with any missing or damaged items, please contact us within 48 hours of receiving the package. We will review the issue and provide an appropriate resolution.

8. Contact Us

For any questions or concerns regarding your shipment, feel free to reach out at [email protected].